Your Privacy is vital to us, Prodapt Solutions Private Limited and its affiliates (“Prodapt”
or “We”) respects your Privacy and is committed to protecting it through compliance to this
Privacy Policy.
When you communicate to us through phone calls/email’s/other mode of communication (including when
you use our Website) we may request for your Personal Data to get valuable feedback from your experience
and we shall provide you the best of services relying on Prodapt’s core values of –
Prodapt’s Values of Integrity, Collaboration, Customer Focus, Commitment and Excellence (our
VOIC3E). Our VOIC3E is our identity. Our value is to protect the privacy and Personal Data of every user
who discloses Personal Data to Prodapt. We are committed to protecting the Privacy of our clients,
prospective clients, contractors, consultants, employees and business partners.
We recommend that you read this Privacy Policy in full to ensure you are fully informed. If you have any
questions about this Privacy Policy or about Prodapt’s data collection, use, and disclosure
practices, please contact us at data.privacy@prodapt.com
Client situation
When you access our Website and communicate to us through phone calls/email’s/other mode of
communication we might ask for your Personal Data, contact information, including items such as first
name, last name, date of birth, address, phone number (personal or official), email address,
nationality, profession, languages, passport details, ID card, social security number or other national
ID card, driver’s license details, personal information about spouse, parents, children, gender,
religion, marital status, wage, salary, work permit, insurances, bank account, credit card details,
educational details, work experience, electronic identification data, picture, images, photographs and
also ask you to leave a message through which we may receive certain additional information which is
included in the contents of the message and/or attachments you may send us and any other information you
may choose to provide.
‘Personal Data’ means any information relating to an identified or identifiable natural
person (“data subject” or “you” or “your”); an identifiable natural
person is one who can be identified, directly or indirectly, in particular by reference to an identifier
such as a name, an identification number, location data, an online identifier or to one or more factors
specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that
natural person.
In connection with the services provided by Prodapt, Prodapt may receive, store and/or process Personal
Data on behalf of third parties including Clients, Business Partners, Vendors, Contractors, Consultants,
Service Providers and advisors. In such cases, Prodapt will process such Personal Data pursuant to the
terms of any contracts with such third parties.
In addition, Personal Data may be collected by Prodapt, its employees, consultants or contractors
(“Prodapt Personnel”) (I) as a result of your status as an employee, consultant or
contractor of Prodapt, or (II) when you (a) contact Prodapt through its website, (b) register for or
interact with Prodapt Personnel at an event, (c) complete a survey from Prodapt or Prodapt Personnel,
(d) correspond with Prodapt or Prodapt Personnel, (e) inquire about Prodapt’s service offerings,
or (f) inquire about or apply to become an employee, consultant or contractor of Prodapt. Personal Data
is also collected through marketing, recruitment, sales and other commercial activities. Personal Data
is provided by you voluntarily on the basis of legitimate interest pursued by Prodapt and data subject
or by a third party, except where such interests are overridden by the interests or fundamental rights
and freedoms of the data subject which require protection of Personal Data. By submitting your Personal
Data you consent to its use in a manner consistent with this Privacy Policy.
Social Network
Prodapt has social network pages to post information related to our company or promote the services
offered by Prodapt and to allow data subject to comment or show interest in our services. We may use
your Personal Data on the basis of legitimate interest , except where such interests are overridden by
the interests or fundamental rights and freedoms of the data subject which require protection of
Personal Data. You can also refer to the Privacy Policy of such social networking websites to understand
how the Personal Data is dealt by respective social networking entities.
Sensitive Personal Data is generally only collected from Prodapt Personnel as (a) required by law or (b)
for employment purposes and will be used strictly for such purposes
How we use the data
We use your Personal Data to perform the contract with you, provide you with customer support and reply
to your requests made through the contact form, find and prevent fraud, develop new content, features
and functionality, collect and manage your consents, record your requests and the communication between
you and Prodapt regarding your Personal Data. Prodapt reserves the right to use Personal Data collected
for any legitimate business purpose for:
- providing you the services you requested
- communicating information about products or services
- offering opportunities to become a Prodapt Personnel
- responding to requests
- tracking compliance with the Terms and Conditions of Use of Prodapt’s website
- analyzing the characteristics of visitors to our website, including applicants and
clients/prospective clients
- improving the services we offer
Lawful basis for processing your personal data
We process your personal data only if:
- The data subject has given consent to the processing of his or her personal data for one or more
specific purposes;
- Processing is necessary for the performance of a contract to which the data subject is party or in
order to take steps at the request of the data subject prior to entering into a contract;
- Processing is necessary for compliance with a legal obligation to which Prodapt is subject;
- Processing is necessary in order to protect the vital interests of the data subject or of another
natural person;
- Processing is necessary for the performance of a task carried out in the public interest
- Processing is necessary for the purposes of the legitimate interests pursued by Prodapt or by a
third party, except where such interests are overridden by the interests or fundamental rights and
freedoms of the data subject which require protection of personal data, in particular where the data
subject is a child.
We may share your personal data with:
- Employees of Prodapt who have a need to know such Personal Data.
- Third Parties having a binding agreement with us with a contracted task and for Prodapt’s business
purpose (including background verification, processing benefits/payroll, travel and immigration
purposes, operational reasons such as booking of flight, hotel room or insurance coverage).
- As required by law.
- Law enforcement, government officials, or other third parties pursuant to a subpoena, court order,
or other legal process.
We shall have your consent or direction to do so to process your Personal Data. Prodapt may share your
Personal Data with and among its affiliated or related entities. These entities will use your Personal
Data in accordance with this Privacy Policy.
Cookies
We only use essential cookies that help us provide you with the best of services. The data we collect
includes internet protocol (IP) addresses, browser type, web pages, operating system, date/time stamp,
managing your consents and request for company data.
Cookies contain a small amount of information that allows our web servers to recognize you. We store
information that we collect through cookies. You can configure your browser to refuse to accept cookies
in principle or to inform you in advance when a cookie is stored. In this case, however, the
functionality of the website may be compromised, and you may not be able to access our Website in the
most efficient manner.
Third-party cookies. We are not responsible for any third-party links/cookies in our Website, these
services might set up their own cookies to remember you. In such event kindly read through the Cookies
policy of the respective third party to understand how your Personal Data is managed.
Third party processors
We are committed to reducing to a minimum the Third-Party Processors that we use to lower the risks of
your Personal Data from being exposed. They are carefully selected and regularly reviewed by us to
ensure that your Personal Data and Privacy is maintained. They are bound by the data protection clauses
referred in the written Agreement with us and are accordingly obligated to treat your Personal Data
exclusively in accordance with our instructions and the applicable data protection laws.
Security
Prodapt is a CMMI Level 3, ISO 9001:2015, ISO 27001:2013 certified organization and audited under the
SSAE 18/ISAE 3402 (SOC 1 – Type II).
We employ various physical, administrative, and technical measures to maintain the confidentiality
and security of Personal Data and other confidential information, including by (a) educating and
training Prodapt Personnel and keeping Prodapt Personnel up-to-date on its security and privacy
practices, (b) keeping such information in its offices and storing such information on its servers in
a secure environment, with appropriate security measures and (c) only granting access to such
information to individuals who need the information
to perform a specific and authorized task.
Prodapt follows generally accepted industry standards to protect the Personal Data, both during
transmission and once received by Prodapt. However, we would like to let you know that no method
of transmission over the Internet or method of electronic storage is 100% secure.
Data retention
We retain Personal Data we collect from you where we have an existing legally binding agreement/consent from you to avail/provide services from/to you.
When we have no legally binding agreement/consent from you, we will either delete or, if this is not possible (for example, because your Personal Data has been stored in backup archives), then we will securely store your Personal Data and isolate it from any further processing until deletion is possible. Provided However, in the event it is legally required we retain the Personal Data so long as it is necessary for the purpose for which it was collected.
Further, to protect your privacy and security, we also take reasonable steps to verify your identity before updating or removing your Personal Data. The Personal Data you provide to us may be archived or stored periodically by us according to backup processes conducted in the ordinary course of business for disaster recovery purposes.
The retention of your Personal Data shall be governed by the Data Retention Policy of Prodapt.
Principles for processing your personal data
Your personal data shall be:
- Processed lawfully, fairly and in a transparent manner in relation to the data subject (‘lawfulness,
fairness and transparency’);
- Collected for specified, explicit and legitimate purposes and not further processed in a manner
that is incompatible with those purposes; further processing for archiving purposes in the public
interest, scientific or historical research purposes or statistical purposes (‘purpose limitation’);
- Adequate, relevant and limited to what is necessary in relation to the purposes for which they are
processed (‘data minimisation’);
- Accurate and, where necessary, kept up to date; Prodapt take every reasonable step to ensure that
personal data that are inaccurate, having regard to the purposes for which they are processed, are
erased or rectified without delay (‘accuracy’);
- Kept in a form which permits identification of data subjects for no longer than is necessary for
the purposes for which the personal data are processed; personal data may be stored for longer
periods insofar as the personal data will be processed solely for archiving purposes in the public
interest, scientific or historical research purposes or statistical purposes (‘storage limitation’);
- Processed in a manner that ensures appropriate security of the personal data, including protection
against unauthorised or unlawful processing and against accidental loss, destruction or damage,
using appropriate technical or organisational measures (‘integrity and confidentiality’).
- Prodapt shall be responsible for, and be able to demonstrate compliance with this Privacy Policy
(accountability).
Children
Prodapt’s website is not intended for use by children. Prodapt does not knowingly solicit or
collect Personal Data from children under the age of 18. If you are under the age of 18,
you must obtain the consent of your parent or guardian to use Prodapt’s website.
Changes to this privacy policy
Prodapt reserves the right to modify or amend this Privacy Policy at
any time and for any reason. Any changes to this Privacy Policy posted on the
Website apply as soon as they are posted. By continuing to use the Website after any changes are posted,
user acknowledges acceptance of those changes.
